TERMS AND CONDITIONS
Introduction
This website is operated by KOTIRUP. By accessing our website or purchasing from us, you agree to be bound by these terms and conditions. These terms apply to all users of the site including browsers, customers, and merchants.
Product Information
We make every effort to display our products as accurately as possible. However, slight variations in color, size, or appearance may occur due to screen settings or handcrafted nature of certain items.
All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice.
Pricing and Payments
All prices are listed in Indian Rupees. We reserve the right to change prices at any time without prior notice.
Payments are processed through secure and trusted payment gateways. KOTIRUP does not store any card or banking details.
We reserve the right to cancel any order if the payment is flagged as suspicious or incomplete.
Order Acceptance and Cancellation
After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.
We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or payment verification issues. If your order is cancelled after payment, the refund will be processed to the original payment method.
Orders can be cancelled by the customer only before dispatch.
Shipping and Delivery
Orders are processed within 1 to 2 business days. Delivery timelines may vary depending on location and courier service.
KOTIRUP is not responsible for delays caused by courier partners, natural events, or incorrect address provided by the customer.
Returns and Refunds
Returns and refunds are processed according to our Refund Policy. Customers are requested to read the policy carefully before making a purchase.
User Responsibilities
You agree not to use our website for any unlawful or unauthorized purpose. Any misuse of the website may result in termination of access.
Intellectual Property
All content on this website including images, text, logo, and design is the property of KOTIRUP and may not be copied, reproduced, or used without written permission.
Limitation of Liability
KOTIRUP shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Changes to Terms
We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on the website.
Governing Law
These terms are governed by and interpreted in accordance with the laws of India.
Contact Information
KOTIRUP
84HN, Idupulapadu, Inkollu Mandal
Bapatla District, Andhra Pradesh, India – 523190
Email: kotirup@gmail.com
Phone: 7658948807
Customer support hours
Monday to Saturday
10:00 AM to 7:00 PM