Terms of service

Kotirup Terms of Service

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder, as applicable, along with the amended provisions pertaining to electronic records in various statutes. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the www.kotirup.com website.

By using or transacting on this website, you agree to be bound by the policies and Terms of Service applicable to Kotirup. These Terms, together with our Privacy Policy and other published policies, form a binding agreement between you and Kotirup.

This website is operated by Kotirup. Throughout the site, the terms “we”, “us”, and “our” refer to Kotirup. Kotirup offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – CONDITIONS FOR ONLINE PURCHASES

By agreeing to these Terms of Service, you confirm that you are at least 18 years old (the age of majority in India), or that you have obtained consent from a parent or guardian to allow your minor dependents to use this website.

When you purchase from Kotirup, you agree to use our products and services only for lawful purposes. You must not engage in any activity that violates Indian laws or international regulations, including but not limited to intellectual property and copyright laws.

You must not attempt to harm our website or services by transmitting viruses, malware, worms, or any other code of a destructive nature. Any misuse of our platform or violation of these Terms will result in immediate suspension or termination of your access to Kotirup services.

By using our website or sending us emails, WhatsApp messages, or other forms of communication, you agree that you are interacting with us through electronic records. You consent to receive communications from Kotirup electronically, either by email, WhatsApp, or other digital means as required. These communications will be considered valid and legally binding.

SECTION 2 – USER RESPONSIBILITIES

As a user of Kotirup website and services, you agree to act responsibly and respectfully at all times. We reserve the right to refuse service to anyone if we believe their actions are unlawful, harmful, or against our policies. This helps us maintain a safe and trustworthy platform for all customers.

You understand that certain information you share with us (such as your name, address, or other non‑sensitive details) may be transmitted across different networks or adapted to meet technical requirements. However, sensitive payment information like credit card details will always be encrypted and protected during transfer.

You must not attempt to misuse our website or services. This includes copying, duplicating, reselling, or exploiting any part of our platform, content, or brand identity without our written permission. Any attempt to misuse Kotirup intellectual property or customer materials will be treated as a violation of these Terms.

Please note that section titles and headings in this agreement are provided only for convenience. They do not change the meaning or scope of the Terms themselves.

SECTION 3 – INFORMATION ACCURACY AND UPDATES

Kotirup works hard to ensure that the information shared on our website is correct, complete, and up to date. However, we cannot guarantee that all details will always be accurate or current. The content provided here is meant for general guidance and should not be treated as the only source for making important decisions. If you choose to rely solely on the information on our site, you do so at your own risk.

At times, our website may include information that is historical or provided for reference purposes. Such content may not reflect the most recent updates or changes. While Kotirup reserves the right to update, modify, or remove content at any time, we are not obligated to do so. As a user, it is your responsibility to check our website regularly to stay informed about any changes or updates.

SECTION 4 – UPDATES TO SERVICES AND PRICING

Kotirup reserves the right to revise the prices of our products and services at any time, without prior notice. Prices displayed on our website may change based on availability, market conditions, or internal business decisions.

We may also update, modify, or discontinue any part of our services, website features, or product offerings whenever necessary. These updates may be temporary or permanent, and Kotirup is not required to provide advance notice.

Kotirup will not be held responsible to you or to any third party for any updates, price changes, suspensions, or discontinuations of our services. By continuing to use our website, you acknowledge and accept that such changes may occur.

SECTION 5 – PRODUCT AVAILABILITY AND SERVICE TERMS

Certain Kotirup products or services may be offered exclusively through our website. These items may be available in limited quantities and are subject to return or exchange only in accordance with our official Return Policy.

We make every effort to present product images, finishes, and colors as accurately as possible. However, we cannot guarantee that your device’s display will perfectly reflect the actual appearance of our products.

Kotirup reserves the right, but is not obligated, to restrict the sale of our products or services to specific individuals, regions, or jurisdictions. We may exercise this right on a case‑by‑case basis. We also reserve the right to limit the quantities of any products or services offered.

All product descriptions, specifications, and pricing are subject to change at any time without prior notice, at our sole discretion. Kotirup may discontinue any product or service at any time. Any offer made on our website is void where prohibited by law.

SECTION 6 – ACCOUNT INFORMATION AND PAYMENT TERMS

Kotirup reserves the right to refuse or cancel any order placed through our website. At our discretion, we may limit or restrict quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same customer account, using the same payment method, or sharing the same billing and/or shipping address.

If we make changes to or cancel an order, we will attempt to notify you using the contact details provided at the time of purchase, such as your email address, billing address, or phone number. Kotirup also reserves the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all transactions made on our website. It is your responsibility to promptly update your account details, including your email address, payment information, and billing/shipping addresses, so that we can process your orders smoothly and contact you when necessary.

For more details, please review our Returns and Refund Policy, which forms an integral part of these Terms of Service.

We do not guarantee that the quality of any product, service, or information purchased or obtained from Kotirup will meet your expectations, nor do we guarantee that any errors in our services will be corrected immediately.

SECTION 7 – THIRD‑PARTY TOOLS AND RESOURCES

Kotirup may provide you with access to third‑party tools, features, or resources through our website. Please note that we do not monitor, control, or influence these tools in any way.

You acknowledge and agree that such tools are provided on an “as is” and “as available” basis, without warranties, representations, or endorsements of any kind. Kotirup will not be liable for any issues, damages, or consequences arising from your use of third‑party tools or resources.

If you choose to use these tools, you do so entirely at your own risk and discretion. It is your responsibility to review and accept the terms and conditions set by the relevant third‑party provider(s) before using their services.

In the future, Kotirup may introduce new features, services, or resources through our website. Any such additions will also be subject to these Terms of Service.

SECTION 8 – THIRD‑PARTY SERVICES

Some content, products, or services available through Kotirup may include materials or offerings provided by third parties.

Our website may direct you to external services or platforms that are not affiliated with Kotirup. We do not review, monitor, or guarantee the accuracy of third‑party content, and we are not responsible for any materials, products, or services offered by third‑party providers.

Kotirup will not be liable for any harm, loss, or damages resulting from your purchase, use, or reliance on goods, services, resources, or content obtained through third‑party providers. Before engaging in any transaction, you should carefully review the policies and practices of the relevant third‑party provider to ensure you understand and agree with their terms.

Any complaints, claims, concerns, or questions regarding third‑party products or services must be directed to the third‑party provider, not Kotirup.

SECTION 9 – COMMUNITY FEEDBACK AND SUBMISSIONS

If you share submissions with Kotirup — whether requested by us (such as contest entries) or voluntarily provided (such as creative ideas, suggestions, proposals, or other materials) — you agree that we may, without restriction, edit, copy, publish, distribute, translate, or otherwise use such submissions in any medium. Kotirup is under no obligation to:

Keep your submissions confidential.
Provide compensation for your submissions.
Respond to any submissions.

We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms of Service.

You agree that your submissions will not infringe upon the rights of any third party, including copyright, trademark, privacy, or other proprietary rights. You further agree that your submissions will not contain unlawful, abusive, or obscene material, nor include any malware or viruses that could affect the operation of Kotirup website or services.

SECTION 10 – USER DATA

Any personal or account information you provide to Kotirup through our website or store is collected, used, and protected in accordance with our Privacy Policy. By submitting your data, you agree that it will be handled as outlined in that policy.

SECTION 11 – INFORMATION ACCURACY

At times, information on Kotirup website or services may contain typographical errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

Kotirup reserves the right to correct any errors, inaccuracies, or omissions, and to update or change information at any time without prior notice — including after you have submitted an order. We may also cancel orders if any information provided on our website or services is found to be inaccurate.

Kotirup is under no obligation to update, amend, or clarify information in our services or on related websites, including pricing details, except as required by law. Any stated update or refresh date should not be taken to mean that all information has been modified or is current.

SECTION 12 – RESTRICTED ACTIVITIES

In addition to the restrictions outlined elsewhere in these Terms of Service, you may not use the Kotirup website, services, or content in any of the following ways:

(a) For any unlawful purpose.

(b) To solicit or encourage others to engage in unlawful acts.

(d) To infringe upon or violate Kotirup intellectual property rights or those of others.

(e) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

(f) To submit false, misleading, or fraudulent information.

(g) To upload or transmit viruses, malware, or any malicious code that could affect the functionality or operation of the Kotirup website, related websites, or the wider Internet.

(h) To collect, track, or misuse the personal information of others.

(i) To engage in spamming, phishing, pharming, pretexting, crawling, scraping, or similar activities.

(j) For any obscene, immoral, or offensive purpose.

(k) To interfere with or bypass the security features of the Kotirup website, related websites, or the wider Internet.

(l) To attempt unauthorized access to Kotirup systems, servers, or databases.

(m) To interfere with or disrupt the proper functioning of the Kotirup website, services, or any related networks.

(n) To use automated tools, bots, or scripts to access, monitor, or interact with the Kotirup website without prior authorization.

(o) To impersonate Kotirup, its employees, or representatives in any communication or transaction.

(p) To resell, redistribute, or exploit Kotirup services or content for commercial purposes without written consent.

(q) To attempt to reverse‑engineer, decompile, or tamper with any part of the Kotirup website or services.

(r) To use Kotirup services in a manner that could damage Kotirup reputation, goodwill, or brand integrity.

(s) To interfere with other users’ enjoyment of Kotirup services.

SECTION 13 – WARRANTY DISCLAIMER AND LIABILITY RESTRICTIONS

Kotirup does not guarantee, represent, or warrant that your use of the Kotirup website or services will be uninterrupted, timely, secure, or error‑free.

Kotirup does not warrant that the results obtained from the use of the Kotirup website or services will be accurate or reliable. Kotirup may, from time to time, suspend or remove services for indefinite periods or cancel services at any time, without prior notice.

You expressly agree that your use of, or inability to use, the Kotirup website and services is at your sole risk. All products and services delivered through the Kotirup website are (except as expressly stated by Kotirup) provided “as is” and “as available,” without any representation, warranties, or conditions of any kind, either express or implied. This includes, but is not limited to, implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non‑infringement.

In no case shall Kotirup, its directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Kotirup website or any products procured through it. This also applies to any other claim related in any way to your use of the Kotirup website or products, including errors or omissions in content, or any loss or damage incurred as a result of using the website, services, or products made available through Kotirup, even if advised of the possibility of such damages.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions Kotirup’s liability shall be limited to the maximum extent permitted by law.

SECTION 14 – DEFENSE AND PROTECTION

You agree to defend, indemnify, and hold harmless Kotirup, together with its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, from any claim or demand — including reasonable attorneys’ fees — made by any third party due to or arising out of:

Your breach of these Terms of Service or any referenced documents.
Your violation of any applicable law.
Your infringement of the rights of a third party.

This clause ensures that Kotirup and its associates are safeguarded against liabilities, damages, or expenses resulting from your actions or misuse of the Kotirup website or services.

SECTION 15 – VALIDITY OF PROVISIONS

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall remain enforceable to the fullest extent permitted by applicable law. The unenforceable portion will be deemed removed from these Terms of Service, and such determination shall not affect the validity or enforceability of the remaining provisions.

SECTION 16 – CLOSURE OF AGREEMENT

Any responsibilities or obligations created before the closure of this agreement will continue even after it ends.
These Terms of Service remain active until either you or Kotirup decide to end them. You may end them at any time by informing Kotirup that you no longer wish to use our services, or by stopping use of the Kotirup website.
If Kotirup believes you have not followed these Terms of Service, we may close this agreement immediately without prior notice. In such cases, you will still be responsible for any amounts owed up to the closure date, and Kotirup may block your access to our services.

SECTION 17 – ALL OUR TERMS TOGETHER

If Kotirup does not enforce any part of these Terms of Service, it does not mean we waive that right.
These Terms of Service, along with any policies or rules posted on the Kotirup website, form the complete agreement between you and Kotirup. They replace any earlier agreements, communications, or proposals, whether written or spoken.
Any unclear wording in these Terms of Service will not be interpreted against Kotirup.

SECTION 18 – LEGAL RULES

These Terms of Service, and any separate agreements under which Kotirup provides services, are governed by the laws of India. Any disputes will fall under the jurisdiction of the courts in Madras, Tamil Nadu.

SECTION 19 – MODIFICATION OF AGREEMENT

You can always review the most current version of the Terms of Service on this page.

Kotirup reserves the right, at its sole discretion, to update, change, or replace any part of these Terms of Service by posting updates on the Kotirup website. It is your responsibility to check the website periodically for changes. Your continued use of the Kotirup website or services after changes are posted means you accept those changes.

SECTION 20 – INTELLECTUAL PROPERTY RIGHTS

All content on the Kotirup website — including text, images, product designs, sculptures, graphics, logos, and other materials — is the exclusive property of Kotirup and is protected under applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works from any Kotirup content without prior written permission. Unauthorized use of Kotirup’s intellectual property may result in legal action.

Kotirup grants you a limited, non‑exclusive, and non‑transferable license to access and use the website and services solely for personal, non‑commercial purposes. This license does not include any resale or commercial use of Kotirup’s products, services, or content.